I love the diamond puzzle ring that I purchased and the ordering process was very smooth. The product arrived when expected. I'm very happy!
Great service able to switch out my ring for a larger size free of charge. Shipping was quick and faster delivery than what was expected.
In order to maintain the element of surprise for my spouse, I needed to make this purchase the old fashioned way in order not to raise attention on the credit card statement. I emailed Hannah, a puzzle ring representative, and outlined my intentions. I received a reply from Hannah with step by step instructions to complete the transaction via money order. Hannah displayed true professionalism and showcased a steadfast commitment to customer service. If she has not received a raise recently, it would be in the company's best interest to give her one.
Tami very kindly made me one of these rings with sapphires instead of rubies. It is absolutely beautiful - I can see it becoming my favourite of all the jewellery I own. Thank you!