The Puzzle ring came apart when my wife took it out of package and now i do not know how to put it back together so please give me some advice.
Reply: Please watch our solution video for 6B142 here: http://www.puzzlering.com/Puzzle-Ring-Solutions-Instructions-Videos-s/42.htm
I was a little worried about ordering jewelry online, but the puzzle ring that I was seeking could not be found elsewhere. All of my fears were dismissed when the ring arrived safely at the post office. It was even nicer than in the photograph on their website, and I was impressed by the weight of the gold. I requested the ring be soldered, as this type of ring can be very difficult to reassemble if it comes apart, and they did a beautiful job of it. It is clear that this is a quality product.
My wife loves it, anything that can make the two of happy is some kind of an accomplishment. Thank You
Beautiful rings helpful customer service. We will be buying more from these folks.
The first ring I received which was sized according to a local jewler was too small. When I took it off it fell apart and because my fingers no longer have the dexterity they once had my neighbor put it together again.
Puzzle ring took the ring back resized it and fused it so as not to repeat it falling apart.
On top of everything else I was going on vacation when the new ring was due to ship. Puzzle ring gladly shipped it to my vacation address with absolutely no problems.
I am very pleased with my ring and the excellent service provided by Puzzle Ring